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Problem Definition Chapter

  • Background
  • Mission Statement
  • Customer Needs
    • Identify key customers
    • Method
    • Customer Needs Chart
    • Explanation of Chart Entries
  • Product Design Specification
    • Specification Chart
    • Explanation of Chart Entries

# Need Imp
1 Veneer press can handle large workpieces 4
2 VP can melt hide glue 5
Customer Needs Chart (excerpt)

Need #'s Metric Imp Unit Marg Value Ideal Value
1 Panel width 4 mm 300-635 150-720
1 Panel length 4 mm 900-1900 300-2000

Product Design Specification (excerpt)